FAQ

How long will it take to make?

Plain mouth jewellery can take up to 14 working days complete. Custom and diamond set jewellery will vary in turnaround time depending on the complexity of the job. During consultation/impression taking a more accurate wait time will be provided.

Do I need to leave a deposit?

Yes, a non-refundable deposit of £20 is required in order to secure your impression appointment. £20 will be deducted from the total quoted price of your order. For all mouth jewellery full payment is required in cash or by card when your impression is taken/upon receiving your impression kit.

Do you issue refunds?

No. All mouth jewellery is bespoke therefore refunds are not possible. In the unlikely event that your mouth jewellery does not fit, we will recreate it for you free of charge.

How do I book an appointment/Order an impression kit?

Appointments can be booked via this website. We will do our best to satisfy your appointment request. Impression kits can also be ordered via the website for £20. (Impression kits ordered from outside of the UK will incur an international delivery fee, please contact us for details).

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